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Frequently Asked Questions

What type of clients do you service?

Most clients that order websites or designs through us are predominantly small business owners, entrepreneurs & marketers that want a quality website design that will get them better results in their business.

How long do I have to wait for my design?

We can usually design the homepage of a new website within the first two weeks; logos and other smaller projects are usually delivered within 1 week. Most projects are completed in 2-3 weeks (depending on the size of the project and the amount of revisions requested). Our reputation of delivering quality design with rapid turn around is what our reputation is built on.

What if I don’t like my new design?

Our goal is to give you a design that you are going to love. After the first design is submitted we give you unlimited design revisions as long as the revisions are inline with the original brief. We have an excellent & proven design process starting with a questionnaire that ensures we will give you a design that you are going to love. If you like what you see on our site there is a very high chance that we will deliver a design that you love. If you don’t love the design we will keep revising the design until you are happy with it.

Where are you based?

We are an American company based in Olympia, Washington. Most of our clients are in the USA, Australia, New Zealand, Europe & the UK.

Have another question?

Press the "Contact" link and we will answer you generally within 1-2 business hours.

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